Free shipping & free returns - 120-night risk-free trial - 10-year warranty

Shipping Policy

Last updated: June 2026

We want your dog sleeping better as fast as possible. Here is exactly how shipping works.

Free shipping

Shipping is free on every order within the United States. No minimums, no surprises at checkout.

Processing time

Orders are processed and dispatched within 1-2 business days of purchase (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your bed leaves our warehouse.

Delivery time

Once shipped, US orders typically arrive in 3-6 business days depending on your location.

Order tracking

Track your order any time on our Order Tracking page using the number in your shipping confirmation email.

Incorrect address

Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address, we will reship it once the correct address is confirmed.

Questions?

Email [email protected] or call (888) 555-0142 (Mon-Fri, 9am-6pm EST).